Built Custom Burgers Franchise FDD, Profits & Costs (2025)
Built Custom Burgers is a fast-casual dining franchise known for its personalized “build-your-own” concept, allowing guests to create custom burgers, fries, shakes, and other menu favorites. Operated by Kahala Franchising, LLC, the brand represents the fast-casual extension of The Counter, emphasizing premium ingredients and full menu customization.
The concept was established in 2013 and introduced to franchising in 2014. Its headquarters are located in Scottsdale, Arizona, and the franchise operates under the larger portfolio of MTY Franchising USA, Inc. and Kahala Brands, organizations that oversee a wide range of restaurant brands across North America.
Built Custom Burgers offers a menu centered on fresh, high-quality proteins, including beef, chicken, turkey, and veggie patties. In addition to custom creations, guests can enjoy signature sandwiches, salads, sides, and hand-spun shakes—designed to deliver both flavor and flexibility.
What sets the franchise apart is its focus on quality, transparency, and customer experience. The open-kitchen design lets diners watch as their meals are made, showcasing the use of clean ingredients and meats free from antibiotics and hormones.
Initial Investment
How much does it cost to start a Built Custom Burgers franchise? It costs on average between $409,000 – $1,297,000 to start a Built Custom Burgers franchised restaurant.
This includes expenses related to construction, restaurant equipment, initial inventory, and startup operating costs. The total investment for a Built Custom Burgers franchise varies based on several factors, such as the restaurant’s size and format, its geographic location, and whether the franchisee decides to lease or buy the premises. Built Custom Burgers offers 2 types of franchises:
| Concept | Initial Investment |
|---|---|
| Traditional Franchise Unit | $417,500 – $1,007,000 |
| Non-Traditional Franchise Unit | $408,500 – $1,297,000 |
We are summarizing below the main costs associated with opening a Built Custom Burgers Non-Traditional Franchise Unit. For more information on costs required to start a Built Custom Burgers franchise, refer to the Franchise Disclosure Document (Item 7).
| Type of Expenditure | Amount |
|---|---|
| Initial Franchise Fee (non-traditional locations) | $20,000 – $25,000 |
| Lease Review Fee | $0 – $2,500 |
| Travel and Living Expenses (2 to 5 persons) | $5,000 – $30,000 |
| Rent/Security Deposit (3 months) | $12,500 – $20,000 |
| Professional Design Fees (Architect, Engineer, Kitchen Designer) | $7,000 – $17,000 |
| Construction Costs and Leasehold Improvements | $150,000 – $642,000 |
| Utility Hook Up and Impact Fees | $5,000 – $25,000 |
| Kitchen Equipment Package | $70,000 – $168,000 |
| Furniture, Fixtures and Equipment | $50,000 – $131,000 |
| Computer and Software (POS System) | $3,000 – $7,000 |
| Project and Construction Management Services | $0 – $20,000 |
| Signs and Décor Items | $7,000 – $20,000 |
| Attorney and Accounting Fees | $2,500 – $7,500 |
| Security Deposits, Utility Deposits, Business Licenses and Permits | $1,000 – $10,000 |
| Tableware, Smallwares and Supplies | $8,000 – $12,000 |
| Inventory (Proprietary and Non-Proprietary Products) | $7,500 – $20,000 |
| Insurance | $5,000 – $10,000 |
| Grand Opening Advertising | $5,000 |
| Wine/Beer or Full Liquor License | $0 – $25,000 |
| Miscellaneous Costs and Additional Funds (first 3 months) | $50,000 – $100,000 |
| Total | $408,500 – $1,297,000 |
Download the Franchise Disclosure Document
Frequently Asked Questions
How many Built Custom Burgers locations are there?
According to the latest data, Built Custom Burgers operates 3 franchised locations in the U.S.
What is the total investment required to open a Built Custom Burgers franchise?
The total investment required to open a Built Custom Burgers franchise ranges from $409,000 to $1,297,000.
What are the ongoing fees for a Built Custom Burgers franchise?
Built Custom Burgers franchisees are required to pay an ongoing royalty fee of 5 % of gross sales. In addition, there is a marketing/advertising fee of 1 % of gross sales dedicated to brand-wide promotion and support.
Who owns Built Custom Burgers?
The franchise is owned by Kahala Franchising, LLC, a part of MTY Franchising USA, Inc. headquartered in Scottsdale, Arizona
Disclaimer
Disclaimer: This content has been made for informational and educational purposes only. SharpSheets is an independent educational resource and is not affiliated with, endorsed by, or representing any franchisor mentioned on this website. Where noted, figures are taken from the franchisor’s Franchise Disclosure Document (FDD). In some cases, we may provide independent calculations or estimates based on publicly available information. We do not make any representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the information presented in the article. You should not construe any such information or other material as legal, tax, investment, financial, or other professional advice. Nothing contained in this article constitutes a solicitation, recommendation, endorsement, advertisement, or offer to buy or sell any franchises, securities, or other financial instruments in this or in any other jurisdiction in which such solicitation or offer would be unlawful under the franchise and/or securities laws of such jurisdiction.
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