Computer Troubleshooters Franchise FDD, Profits & Costs (2025)

Computer Troubleshooters is an international IT support franchise established in 1997 and based in Independence, Ohio. The company started franchising in the same year and has since expanded to more than 150 offices across over nine countries.
Its main office, located at 7100 E. Pleasant Valley Rd, Suite 300, functions as the operational and franchise support center.
The franchise delivers a comprehensive range of technology solutions for both businesses and residential clients. Its services cover managed IT, data recovery and backup, cybersecurity, cloud systems, remote assistance, and in-person computer repair.
By combining the reliability of a global network with the personal service of locally owned outlets, Computer Troubleshooters has established itself as a trusted and adaptable IT partner.
Initial Investment
How much does it cost to start a Computer Troubleshooters franchise? It costs on average between $20,000 – $45,000 to start a Computer Troubleshooters franchised facility.
This includes expenses related to office setup, technology equipment, software, and initial operating costs. The total investment varies based on several factors, such as the size of the territory, the services offered, and whether the franchisee chooses to lease or purchase office space.
| Type of Expenditure | Amount |
|---|---|
| Initial Franchise Fee | $10,000 to $20,000 |
| Initial Marketing Fund | $4,000 |
| Traveling and Living Expenses while Training | $500 to $1,000 |
| Real Estate and Improvements | $0 to $6,000 |
| Equipment | $0 to $500 |
| Signs | $500 to $3,000 |
| Miscellaneous Opening Costs | $1,000 to $2,000 |
| Opening Inventory | $500 to $1,500 |
| Insurance (3 months) | $2,000 to $4,000 |
| Additional Funds (3 months) | $1,000 to $3,000 |
| Total | $19,500 to $45,000 |
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Frequently Asked Questions
How many Computer Troubleshooters locations are there?
As of the latest available data, Computer Troubleshooters operates 111 locations across the U.S.
What is the total investment required to open a Computer Troubleshooters franchise?
The total investment required to open a Computer Troubleshooters franchise ranges from $20,000 to $45,000.
What are the ongoing fees for a Computer Troubleshooters franchise?
Computer Troubleshooters franchisees pay an ongoing royalty fee of 6% of gross revenues. They also contribute 2% of gross revenues to a marketing and advertising fund that supports national and regional campaigns, brand awareness efforts, and promotional initiatives aimed at strengthening the franchise’s presence in each local market.
Who owns Computer Troubleshooters?
The franchise is owned by MerryMeeting Inc., a private investment firm based in Independence, Ohio.
Disclaimer
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