Phenix Salon Suites Franchise: Profits Worth the $954K Cost?

This article was updated with the 2023 Franchise Disclosure Document

If you’re considering getting into the beauty & wellness franchise industry, you must have come across Phenix Salon Suites. Indeed, the franchise has added more than 150 suites over the past 5 years and now has 326 franchised-owned locations in the US alone.

Despite strong growth, should you really invest in a Phenix Salon Suites franchise? Is this a profitable business?

At first, it seems that the investment of $954,000 (which you would have to fund from a bank or investors) is rather high vs. the annual turnover one Phenix Salon Suites franchise make ($443,000). What about profits?

In this article we are looking at Phenix Salon Suites and its latest Franchise Disclosure Document to find out how much profits you can really make with this business, and whether you should buy the franchise. Let’s dive in!

Key stats

Franchise fee$52,500
Royalty fee$2,063 per month
Marketing fee$375 per month
Investment (mid-point)$954,000
Revenue per unit$443,000
Revenue per sq. ft.[franchise_value_revenue_per_sq_ft]
Sales to investment ratio0.5x
Minimum net worth$1,000,000
Minimum liquid capital$300,000
Source: 2023 FDD

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About Phenix Salon Suites

Phenix Salon Suites is an American chain of salon suite concepts headquartered in Encinitas, California.

It was co-founded by Gina Rivera and her husband, Jason Rivera, in 2007.

The franchise provides beautiful salon suites in a spa-like setting to lifestyle professionals such as hairdressers, makeup artists, tattoo artists, facialists, lash gurus, personal stylists, smile experts, nail artists, barbers and wax technicians.

Phenix Salon Suites began franchising in 2010 and currently has more than 341 suites, including 334 in the US.

Phenix Salon Suites franchise pros and cons

The Pros:

  • Semi-absentee model: The franchise presents franchisees with a semi-absentee model opportunity where they can continue with their day jobs while managing their salons. Franchisees can manage their salon suites online and using remote technology.
  • Flexible hours: The franchise can be run part-time, which gives the franchisee freedom to choose their working hours. It gives them a good work-life balance and time to plan their growth.
  • Limited staff and inventory A Phenix franchise calls for small staff and inventory requirements as it can be managed by one front office staff member. Franchisees can get started quickly with fewer staff expenses and improve their profits.
  • Comprehensive training: The brand offers its franchisees a detailed training program to equip them with the basics of its business concept, operations, hiring and training staff and to help them carry out a successful grand opening.
  • Simple buildout design: Phenix Salon Suites utilizes a footprint of 2000–7500 sq. ft. Franchisees can make the most of the available real estate opportunities and can fit into any market, including strip malls, freestanding units and anchors.
  • Site selection and construction: The franchisor provides its franchisees with dedicated real estate directors, proprietary real estate technology and market demographics to identify a suitable location for their salon suites. In addition, it helps them with the lease negotiations to minimize the build-out costs.
  • Third-party financing: The franchisor provides its franchisees with third-party financing through third-party partnerships for the startup, development and ongoing fees.
  • Marketing and sales: The brand provides its franchisees with marketing and advertising tools and resources to attract beauty professionals to their locations. Franchisees can leverage the growing boutique salon suites concept, national and regional media, turnkey online and social media campaigns and personalized location promotions to reach a large audience.

The cons:

  • No exclusive territory: The franchisor does not grant its franchisees the right to work in a protected area. Franchisees may face competition from franchises authorized by the parent company or from brands and channels it controls.
  • Not a home-based business: The franchise cannot be run from a mobile unit or a home. Franchisees must have fixed office space, a warehouse, or a retail facility to operate from.
  • Competition: The brand faces competition from other brands, such as Sola Salon Studios.

Phenix Salon Suites franchise costs

You would need to invest around $954,000 to open a new Phenix Salon Suites franchise on average. This amount is on the higher end compared to other salon franchises ($450,000 as per our salon franchises benchmarks).

The investment is an average that depends on factors like the salon’s location, its size, etc. Generally, the investment ranges between $710,467 and $1,198,282 (Franchise Disclosure Document 2023).

Startup costs

The investment covers all the startup costs you may need to start a salon. In addition to an initial franchise fee of $52,500 which you must pay to the franchisor, the investment also covers:

  • Formation Costs: training expenses, leasehold improvements, construction management,  equipment, furniture, interior and exterior sign, computer system, POS system, TV, permits, business licenses, mechanical and engineering plans, etc.
  • Initial Marketing: initial marketing, meet and greet event
  • Operating Costs: initial inventory and supplies, lease deposit (3 months), insurance, utility deposits, working capital for the first 3 months, etc.
Type of ExpenditureLowHigh
Initial Franchise Fee$52,500$52,500
Formation Costs$878,033$1,413,552
Initial Marketing$10,000$15,000
Operating Costs$21,226$145,905
Landlord contribution($251,292)($428,675)
Adjusted total$710,467$1,198,282
Source: Franchise Disclosure Document 2023

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Phenix Salon Suite franchise fees

The initial franchise fee for a Phenix Salon Suites franchise is $52,500. In addition to the initial franchise fee, you must pay to the franchisor a royalty fee of $2,063 of revenues.

Phenix Salon Suite franchise revenue

On average, a Phenix Salon Suites franchise generates about $443,000 in revenue per year.

This is the annual median sales of 127 franchised suites operating in 2022 as disclosed in the FDD. Phenix Salon Suites have recovered from their 2020 lows (+33% and +9% year-on-year revenue growth).

Although there were a total of 326 franchises at the end of 2022, Phenix Salon Suites discloses revenue information for 127 franchises only in its Item 19 section.

In 2022, most of the franchises (87% to be exact) made between $300,000 to $500,000 in annual revenue. The top 31% reached $500,000+ whereas only 2% were in less than $200,000 per year.

Phenix Salon Suites franchise profits

Even though Phenix Salon Suites does not provide any detailed cost information for its franchised-owned suites, the franchisor does provide an adjusted EBITDA figure in the Item 19 of its Franchise Disclosure Document instead which we have provided below.

RevenueAdjusted EBITDAAdj. EBITDA margin
Source: Franchise Disclosure Document 2023

Also note that this adjusted EBITDA excludes the royalty fees the franchisees must pay to the franchisor (around 6-7% of revenues).

Now, if we were to deduct them from this number, the EBITDA margin would be around 26-27% of revenues instead.

As such, it’s safe to say that Phenix Salon Suite is a profitable franchise: it has a profit margin (EBITDA margin) of 26-27% on average, in line with our salon franchises benchmark (~25%).

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