Waxing The City Franchises: $564K Revenue, Low Profits?

This article was updated with the 2023 Franchise Disclosure Document

Waxing The City is one franchise that leaves us puzzled: the Franchise Disclosure Document only includes some scarce profit information from 7 low profits company-owned salons vs. 113 franchises.

Based on this information, the average Waxing The City has an excellent 4 years payback at best. Is this really a good investment?

In this article we are looking at Waxing The City and its Franchise Disclosure Document to find out how much it (really) costs, how much profits you can make and whether it’s a good investment. Let’s find out!

Key stats

Franchise fee$42,500
Royalty fee6.0%
Marketing fee2.0%
Investment (mid-point)$359,000
Revenue per unit$564,000
Revenue per sq. ft.[franchise_value_revenue_per_sq_ft]
Sales to investment ratio1.6x
Payback period[franchise_value_investment_payback]
Minimum net worth$350,000
Minimum liquid capital$150,000
Source: FDD 2023

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What is Waxing The City?

Waxing The City is a salon-styled beauty studio offering the best head-to-toe waxing services

Founded in 2003 by Summer Hartshorn Vasilas and her friends, the Minnesota-based brand offers body waxing, facial waxing, eyebrow waxing, bikini waxing, Brazilian waxing, salon and hair removal services. 

The exclusive waxing studio has been franchising since 2010. 

Today, Waxing The City operates in 125 locations worldwide, with 118 studios in the US.

Waxing The City franchises pros and cons


  • Repeat customers: back to back waxing services, eyebrow enhancement and hair removal services attract recurring revenue.
  • Multiple revenue streams: franchisees earn from waxing services, body and skin car product sales
  • Growth potential: a popular brand in the booming waxing and self-care industries with huge growth potential. 
  • Simple studio operations: streamlined daily operations thanks to the tried and tested waxing methods. Franchisees have predictable working days with straightforward routines. 
  • Low-cost investment: the brand is known for its excellent waxing services, setting up a low-cost franchise opportunity for franchisees to capitalize on. 
  • Expert assistance: the franchisor helps franchisees make a strong first impression on potential customers. The dedicated support team helps new brand owners handle site selection, lease negotiation, operations, construction guidance and studio design. 
  • Strong marketing strategy: the franchisor helps brand owners stand out with effective marketing and advertising strategies. The devoted corporate team helps franchisees attract new clients and retain the existing ones after studio opening. This includes grand opening marketing programs, local advertising assistance, free access to corporate marketing tools and promotional scheduling help. 
  • Ongoing support: the franchisor helps with the ins and outs of running a successful business. The support team keeps in touch with franchisees throughout their entrepreneurial journey, from staff guidance to training, conference calls, webinars and regional workshops. 
  • Financial assistance: Waxing The City may provide financial assistance via third-party sources to help franchisees cover the startup costs, franchise fees, inventory, equipment and trade fixtures. 
  • Exclusive territory protection: a fixed area to run the franchise business without competing with other Waxing The City studios.  


  • No absentee ownership: full involvement in the daily operations from the physical locations. 
  • Can’t be run part-time: mandatory, full-time, long-term commitment. 
  • Minimum employee requirement: 8 employees to run the franchise. 
  • Can’t operate from home/as a mobile unit: franchises must be operated from physical locations. 
  • Competition: EWC and Bliss & Bluemercury.

Waxing The City franchise costs

On average, you may need to invest around $359,000 to open a Waxing The City franchised salon. This amount is on the lower end compared to the average salon franchise ($450,000 as per our own benchmark).

The investment may vary depending on your location or the size of the salon. For example, the market price of real estate has an impact on the lease deposit which in turn impact the initial investment.

As per the 2023 Franchise Disclosure Document, the required investment ranges from $223,965 to $493,428.

Startup costs

Why would you need to pay this much amount at the very beginning of the operation, you may ask? Well, the investment covers all the startup costs you may need to start a salon.

In addition to the initial franchise fee of $42,500, the investment also covers: 

  • Formation Costs: training expenses, leasehold improvements, equipment, furniture, interior and exterior signage, technology system, permits, business licenses, etc.
  • Initial Marketing: grand opening advertising
  • Operating Costs: 3 month’s rent, office supplies, initial retail inventory, initial waxing supply inventory, insurance, working capital for the first 3 months, etc.
Type of costLowHigh
Initial Franchise Fee$42,500$42,500
Formation Costs$87,855$339,718
Initial Marketing$25,000$25,000
Operating Costs$68,610$86,210
Source: Franchise Disclosure Document 2023

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Waxing The City franchise revenue

On average, a Waxing The City salon makes $564,000 in revenue per year. That’s the annual median sales of 98 franchised salons operating in 2021 as disclosed in the latest FDD.

Yet, revenue performance varies a lot from one salon to the other. Indeed, the top 1/3rd franchises had a revenue of $737,000 per year whereas the bottom 1/3rd had an average revenue of $329,000 only.

Waxing The City franchise profits

Even though Waxing the City does not have any detailed cost information for their franchises, they do provide a detailed profit-and-loss for a handful of their company-owned salons (7 salons to be exact). Also note that the P&L below is adjusted to account for expenses as if it were franchised-owned salons (by adjusting for royalties for example).

On average, a Waxing the City franchise has a 7% EBITDA margin (as per the Franchise Disclosure Document).

As per our own analysis, using the average revenue per unit of $564,000, we estimate the average Waxing The City franchise makes $41,000 in profits per year.

Profit and lossAmount% revenue
Gross Profit$276,74049%
Other Opex$(50,726)9%
Source: 2023 FDD, estimates

Is a Waxing The City franchise a good investment?

Because of a lower-than-peers profit margin, Waxing The City has a higher payback period vs. most salon franchises. Indeed, we estimate that Waxing The City has a payback of 9 years.

As you would expect, this isn’t the best franchise investment: you would have to wait 9 years at least before you can repay investors, creditors and yourself.

Also, keep in mind that these numbers are based on the analysis of 7 company-owned salons as disclosed by the franchisor in the FDD. As such it is also possible that the 113 franchised-owned salons as of 2022 perform better than the company-owned salons as presented in the FDD.

In any case, and before investing, make sure to speak to a number of franchisees to assess their own financial performance.

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